If you’re the billing owner of a workspace, this guide walks you through how to change your subscription plan or downgrade from annual billing.

How to change your workspace plan

To switch to a different plan:

1. Use the navigation tabs (on the left on web, and at the bottom on mobile) to go to Account > Subscription.
2. Click Explore all plans.

3. Choose the plan that best fits your needs.

How to downgrade an Annual Subscription to a free account

If you’re on an Annual Subscription (a 12-month commitment), you may be eligible for early cancellation and a switch to a free account:

1. Use the navigation tabs (on the left on web, and at the bottom on mobile) to go to Account > Subscription.
2. Select Request early cancellation.
3. Follow the prompts. Your request may be processed automatically or reviewed by our team.

Note: Early cancellations are subject to eligibility review.

How to delete a Pay-per-use workspace

If you’re on a Pay-per-use plan and want to stop billing entirely:

1. Go to Account > Subscription.
2. Click the ⋮ menu next to your workspace name.
3. Select Delete workspace.

FAQ

When my workspace is deleted, will my expenses be deleted?

No. Expensify retains your expenses and reports even if your workspace is deleted. Your data is only removed if you close your entire Expensify account.

Can I reopen a deleted workspace?

No. Once a workspace is deleted, it cannot be reopened or reactivated. To use Expensify again with a group setup, you’ll need to create a new workspace.

What happens to company cards if I delete a workspace?

Deleting a workspace will permanently remove workspace-specific settings like company cards. However, your expenses and reports will remain unless you close your Expensify account entirely.